London walking tours will meet on Parliament Square which is directly opposite the House of Commons, Westminster. The tour will begin next to the statue of Winston Churchill. If you are travelling by tube, get out at Westminster station and turn right. Cross over the road towards Big Ben at the traffic lights. Turn right. As you approach the busy inter-section, look over the road for the statue of Churchill and cross using the pedestrian crossing. Guests on East Kent tours can be picked up outside Canterbury West railway station or Dover Western Docks, CT17 9DQ and returned at the end of their tour. Please ask for further details.

The London Walking Tour will take two hours and would normally involve walks of between 8-10 minutes. Even though the tour is almost entirely flat, it is advised that you wear comfortable shoes in order to maximise your enjoyment of the tour. Battle of Britain tours will continue to operate whatever the weather. It is recommended that you bring an umbrella in the event of an unexpected downpour (this is Britain after all!) and a waterproof/water-repellent jacket. However do check the local weather forecast to help you dress accordingly. Please note that there will be a one stop tube journey on the Jubilee Line between Westminster and Green Park. Escalators and lifts are available at both stations. The East Kent day tours will be accessed throughout by a suitable vehicle. Depending on the circumstances on the day, guests may need to approach the Imperial War Graves at Hawkinge on foot. If so, please allow for a walk of 300 yards on a tarmac surface. If you wish to pay your respects at the graves of the fallen, please note that can only be approached on the grass. Suitable footwear may be required if the grass is damp or wet.

Battle of Britain tours are best suited for children aged 12 and over who are accompanied by a responsible adult.

As there will be much to see, tours will always begin promptly at the designated time of departure. If you are on a London Walking tour but are running late, please check the itinerary and re-join the tour at the next available opportunity. Unfortunately, Battle of Britain Tours is unable to offer refunds for late arrivals. If you are unable to attend any booked tour, the conditions stated within 'Terms & Conditions' will apply.

For the London tours, complimentary toilet facilities are available at Westminster and Green Park tube stations, as well as in the pub at the end of the London tour. Please note that none of these have facilities for guests with disabilities. https://lbhf.maps.arcgis.com/apps/webappviewer/index.html?id=ef1a81e22b994061981a2eb45d4c7c0b For guests on the East Kent tours, toilet facilities will be available at the Battle of Britain Museum, the pubs and the Memorial at Capel-le-Ferne. Please note that the toilet facilities at the Battle of Britain Museum and both pubs are wheelchair accessible but do not have specialist provisions.

The London Walking Tour has access for wheelchair users. Please note that the Mayfair pub is an old building and toilets can only be accessed via a steep set of stairs. The East Kent tour has access for wheelchair users.

The London walking tour has a minimum group size of two and a maximum of twenty. The East Kent tour is offered in two formats:- First, a personalised tour via minibus for a minimum group size of four and a maximum of fourteen. Second, we offer tours by coach for larger groups which begin at Dover Western Docks and can accommodate a maximum of fifty guests.

The London walking tours run between Monday and Friday and run for two hours (although guests are encouraged to stay and enjoy the Battle of Britain pub for as long as they wish). There are three timeslots available every day - 9am-11am, 12pm-2pm and 3pm-5pm The East Kent tours run at the weekends and depart Canterbury West railway station at 9.30am (or Dover Western Docks for guests from cruise ships). Guests are returned to their point of departure by 4.30pm.